Frequently Asked Questions
Common purchase questions answered
Orders and Shipping
Orders are shipped on Monday, Tuesday, or Wednesday depending on the Shipping option you selected during your checkout. To ensure that your meat arrives frozen or partially thawed, orders placed on Thursday through Sunday will be shipped the following week.
Shipments are limited to the continental United States.
Depending on the size of your order, it may arrive in multiple boxes. Regulations limit the amount of weight and dry ice that can be placed in a single box.
During checkout you have the option to securely save your payment information. Our processor is a validated Level 1 PCI DSS compliant service provider.
If you need to swap an item
Returns and Exchanges
All meat sales are final. Meat products cannot be returned after purchase. Unopened feed may be returned within 24 hours and at the discretion of Ritter Farm.
Contact us immediately and we can update your shipping address. If your order has already shipped we cannot make a change.
Contact us immediately to change or cancel your order. If we have already shipped your order we cannot change or cancel it. Cancelled orders made with a Credit Card will be accessed a fee based on the type of Credit Card used.